Satisfaction Guarantee | Karus Chains | Silver & Gold Chains for Men
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Satisfaction Guarantee

Satisfaction Guarantee and Return Policy Information

At Karus Chains we offer a 100% SATISFACTION GUARANTEE on ALL our products!  

If you are dissatisfied with your order for ANY REASON simply return it for a refund or exchange-no questions asked!

Just contact us within 30 days of receiving your order if you wish to return or exchange it. 

To arrange for a chain to be returned or exchanged, please email info@karuschains.com

We will email you back within 24 hours with instructions on returning the chain. 

When we have received your chain we will process your full refund of the purchase price within 24 hours. 

If you wish to exchange your chain, the new chain will be shipped out to you within 24 hours of receiving the returned order.

The buyer agrees to pay all shipping costs and customs and duty charges associated with the return. 

The chain must be in its original condition and packaging to be accepted for a return or exchange.